HR ticketing and HR Intelligence
Cases HR resolves. Insight HR can act on.
AskHRBot combines employee self-service, HR case management with AI-assisted draft replies, and HR Intelligence in one complete AI HR Assistant platform, priced by employee count.
From question to resolved case.
01
Self-service first
Employees get policy-cited answers instantly. Routine questions never become tickets.
02
A case with full context
When HR is needed, the employee confirms and a case opens with the conversation, an AI summary and translation.
03
HR-reviewed draft replies
AI prepares a reply from relevant policies. HR can review, edit, personalize, adjust the tone or add information before sending.
Run the HR desk, not the inbox.
01
Routing
Cases are routed for HR review.
02
SLA and satisfaction tracking
Track response times against SLA targets and collect employee satisfaction ratings on resolved cases.
03
Role-based access
Control who sees cases, analytics and settings.
HR Intelligence: what your workforce is asking.
HR Intelligence dashboards show emerging questions, recurring concerns, feedback patterns and policy gaps, meaning questions employees ask that no policy answers, with AI drafts to close them. Spikes are flagged before they become a backlog, and weekly insight summaries give leaders an ongoing pulse.
One complete platform.
One complete platform, priced by employee count: policy-grounded AI assistance, multilingual text support, HR ticketing, AI-assisted HR replies, HR Intelligence dashboards, weekly insight summaries, SLA and satisfaction tracking, and the Live HR Agent.
Live in as little as 14 days.
Live in as little as 14 days, with AskHRBot configuring the platform from the employer's HR policies, the HR team uploading its employees, and our team supporting testing and launch.
Standalone, with no integration project. AskHRBot runs on its own subdomain and does not need your HRIS to go live.
Questions HR leaders ask.
Does AskHRBot respond to employee tickets automatically?
Your HR team always stays in control. AskHRBot helps manage employee requests and uses your organization’s HR policies to prepare intelligent, context-aware draft responses. HR can review, edit, personalize, adjust the tone, or add additional information before sending. This combines the speed of AI with the expertise and judgment of your HR professionals—delivering consistent, policy-aligned employee support.
What happens when AskHRBot can’t answer a question?
Not every HR question has a straightforward answer, and that’s where AskHRBot connects employees with their HR team. When an answer cannot be reliably confirmed, AskHRBot offers to open an HR request, which is created once the employee confirms. The request is then routed for HR review, ensuring employees have a clear path to receiving the assistance they need.
How does AskHRBot reduce repetitive HR work?
AskHRBot handles routine policy questions instantly, freeing HR to focus on matters that need human attention. When a request requires HR involvement, AI assists by preparing a suggested response using relevant policy information. HR can review, refine, personalize, adjust the tone, or add context before sending—combining AI efficiency with human judgment.
How does AskHRBot help HR leaders stay ahead of workforce needs?
AskHRBot gives HR leaders a clearer picture of what matters to their employees. Through HR Intelligence, organizations can identify emerging trends, recurring concerns, employee feedback patterns, and gaps in existing HR policies. Built-in dashboards and optional weekly insight summaries provide an ongoing pulse of employee needs, helping HR leaders spot issues early, improve HR services, and make proactive, data-informed decisions.
What makes AskHRBot different from a traditional HR chatbot?
AskHRBot goes far beyond answering employee questions. It brings together intelligent HR assistance, multilingual communication, HR ticketing, AI-assisted case management, and workforce intelligence in one platform. From helping employees find answers to giving HR leaders greater visibility into workforce needs, AskHRBot transforms how organizations deliver HR support.
How quickly can we get started with AskHRBot?
Your AI-powered HR support can be live in as little as 14 days. No complex IT integrations or lengthy implementation projects. Simply share your existing HR policies, and we’ll configure AskHRBot for your organization. Your HR team can then easily upload employees, and we’ll support you through testing and launch. It’s that simple.
Is Live HR Agent included?
Yes. It’s part of the complete platform. Our team configures and activates it for your organization as part of onboarding.
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About AskHRBot: AskHRBot is an AI HR Assistant built in Canada by Suniv HR Solutions Inc. It is an independent product with its own platform, not part of any other HR system.